We’ve developed a quick and convenient online ordering site that allows our customers to place their orders online, hassle-free.


For us, it’s not just about providing the best products. It’s about ensuring our range, service and support is always close at hand. That’s why we’ve built a collection of online services that put the power to manage orders and invoices in our customer’s hands.

Try before you sign with our Guest checkout facility with FREE delivery within up to 5 working days on key products, or open an account today giving you access to exclusive online promotions and offers, over 7000 products plus options for a day 1 for day 2 delivery, your account manager will be able to advise on your specific order cycle when opening an account.

Ways to order


24hr Online ordering

Our award winning online ordering site offers everything you expect and all at a time that suits you - 24hrs a day. It is the easiest and most efficient way to place your orders.

For help and support you can email our dedicated online eServices team, available Monday to Friday, 9.00am - 5.00pm. Forgotten passwords can be reset here.

Once you've opened your Matthew Clark account, you'll automatically be provided with your log in details. If you're an existing customer that wishes to start ordering online you can request your log in details here.

Place an order by phone

Please note, our contact centre is currently closed due to Covid restrictions. Please order online at matthewclarklive.com.

​Our contact centre teams based Bristol and Glasgow are ready to take your orders, offer advice and manage any queries from Monday to Friday, 9.00am - 5.00pm (8.30am - 5.30pm in Scotland) by phone or via dropping them an email.

EDI solutions

Already have a ordering software? We've also got specialist in-house expertise and support for EDI integrations, allowing customers to easily integrate Matthew Clark ordering into their software. Your Account Manager will advise on opening an account.

Register for e-billing

Our e-billing service, will give you full access to your statements, proof of delivery, credit notes and invoices. You can make payments securely through this service or set up a direct debit when you open an account.
New customers will be automatically provided with login details. Existing customers can register for e-billing here.

Our e-billing system is managed by our partner Swiss Post, their team is on hand to help with any email queries you have while using the system Monday to Friday, 9.00am - 5.00pm.


What to do next?