Christmas Bank Holidays | Delivery Updates

Please find below our trading arrangements around the upcoming festive period and Bank Holidays to help you plan your orders and deliveries.

England and Wales

Christmas Bank Holiday arrangements:

  • Depots and contact centres will be closed on the following Bank Holidays: Monday 26th December and Tuesday 27th December
  • Contact centres will be open, and deliveries will recommence on: Wednesday 28th December
  • Contact centres will be closed from 3pm on Friday 23rd December.
  • If you have been scheduled for a delivery on Wednesday 28th December, the order must be processed by your cut-off time on Friday 23rd December.
  • A revised postcode delivery schedule will be in operation between Wednesday 28th December - Friday 30th December.
  • If your usual delivery is on a Monday or Tuesday, you will be allocated an alternative delivery day. More details can be provided by your Account Manager if needed.

New Year's Bank Holiday arrangements:

  • Depots and contact centres will be closed on the following Bank Holiday: Monday 2nd January
  • Contact centres will be open, and deliveries will recommence on: Tuesday 3rd January
  • Contact centres will be closed from 3pm on Friday 30th December.
  • If you have been scheduled for a delivery on Tuesday 3rd January, the order must be processed by your usual cut-off time on Friday 30th December.
  • A revised postcode delivery schedule will be in operation between Tuesday 3rd January - Friday 6th January. If your usual delivery is on a Monday, you will be allocated an alternative delivery day. More details can be provided by your Account Manager if needed.

  • Matthew Clark customers can continue to order online 24/7 at
    matthewclarklive.com where you’ll be advised of your next available delivery day on checkout.

If you need to call us, please get in touch with our Contact Centre, who will be happy to confirm your delivery arrangements. They operate Monday - Friday, 9am - 5pm, but will be closed from 3pm on the dates written above.Your Account Manager will also be happy to discuss your delivery schedule with you.

Matthew Clark Contact Centre: 0844 822 3901

Scotland 

Christmas and New Year's Bank Holiday delivery arrangements:

  • We will be closed on Monday 26th December and Monday 2nd January.
    Deliveries will recommence on Tuesday 27th December and Tuesday 3rd January respectively.
    During this period, we will be operating a revised postcode delivery schedule as detailed below.

Our trading hours during this period are as detailed below.