In an On-Trade first, Matthew Clark have opened up their e-commerce platform to new customers who can order up to £1500 online, without opening an account.
As the hospitality industry gets back to business, new customers can order from over 400 of Matthew Clark’s best-selling products via Matthew Clark Live, without the need to open an account. Credit and debit card payment is available for all orders, and new customers can browse the full range of over 5,000 products, and go on to open an online account too.
Guest checkout orders are delivered within 3-5 five working days on Matthew Clark’s own fleet from one of its 14 regional depots.
In addition to keeping all of its depots open to serve customers who could safely offer delivery and collection during lockdown, Matthew Clark removed its minimum order requirement for all customers, increased flexibility on delivery days/times, and developed LOCAL, an order and pay app for the on-trade, a cost effective alternative to the big home delivery apps.
Richard Hayhoe, Marketing Director at Matthew Clark commented: “As well as keeping all of our depots open for our customers who needed us, we’ve been looking at every opportunity to support the on-trade during lockdown and importantly, to be ready to get back to business as soon as the industry gets the green light. When venues closed, we quickly brought our LOCAL app to market and gave on-trade customers a much needed lifeline by being able to offer delivery and collection, without the high charges associated with the big brand apps. By opening up our e-commerce platform to new customers who don’t have an account, we’re giving on-trade customers the chance to buy our best-selling brands across wine, beer, spirits and soft drinks, delivered in one drop, and at great value prices. With no minimum order value, customers can manage stock and their cash flow, as they take the first steps to re-opening. We’ve also made it even easier for those customers who want to open an account with Matthew Clark who can quickly and easily apply online”.