With useful shopping tools, order histories and intuitive design, the easiest way to place an order with Matthew Clark is through our website, 24 hours a day, 7 days a week.
Trusted by 4,000 licensees and named the B2B eCommerce Website of the Year at the 2020 UK eCommerce Awards, our online ordering service is quick, easy and can even save you some cash. If you’re yet to log on, now is the time. Here’s how to get started quickly in five easy steps.
Step 1: Register Online
If you haven’t used online ordering with Matthew Clark in the past, you’ll need to activate your account by visiting matthewclark.co.uk/activate. Have the following documents to hand to submit your registration.
- Bank account details
- Company registration information
- AWRS number if applicable
- Previous account details if you have traded with us before
- Two forms of identification
You’ll be asked to create a strong password to access your account and place orders in the future.
If you’ve never ordered with us before, never fear! You can still access 400 of our most popular products as a guest and purchase up to £1500 using your credit card.
Step 2: Log in
Once you’ve been registered you can log in to your online ordering portal with your email and strong password you created during registration.
Step 3: Build your order
Once you’re logged in you can browse our full range of over 7000 products. The online portal is set up just like any online store, with search and filter functionality to make it easy to find what you need. When you’ve found the products you need, select the quantity and add to your basket.
Tip: To save the products for future orders go to the basket and select Save As Order Pad at the bottom of the page. Then you can easily re-order whenever you need by going to your saved Order Pads on the My Account page.
Step 4: Check Out
Once you’re happy with your order, click your basket and proceed to the checkout. You’ll find information on your delivery days at the bottom of the page.
Tip: You’ll also be able to see how much you saved by ordering online. Some of our offers are only available when you order via the website!
Step 5: Get help if you need it
Our team is always on hand for any questions you may have. Find quick answers to common queries at matthewclark.co.uk/onlinehelp or contact us at MCcustomerservice@matthewclark.co.uk. For any account or product queries you can always contact your account manager.